Away Fan Guide: Brentford
Gtech Community Stadium
166 Lionel Road South
Supporters are advised to travel only if in possession of a valid match ticket. No ticket upgrades will be available on match day.
Make sure you have your ticket with you before you leave for the stadium.
The Fan Center will be open from 10 a.m. to 1 p.m. on Saturday August 27 to accommodate all pre-game ticket inquiries. Please contact 0151 556 1878 for assistance.
Fans who have ticketing problems after this time should visit the Away Collection Point in Brentford which is located in the East Stand between turnstiles G and H. The office will be open from 1pm on match day. Please note that photo ID will need to be presented to collect tickets, any duplicate tickets.
HELP AND SUPPORT
There will be an Everton Travel Stewards team on hand to help with any issues that may arise during your stay.
For more information on Merseyside Police updates please follow @MerPolEFC on Twitter.
Gtech Community Stadium is a cashless venue. All major contactless debit and credit cards will be accepted, with chip and pin applying for purchases over £45. Mobile and portable payment options including Apple Pay and Google Pay are also supported.
Away supporters will be located in the East Stand (blocks N120, E117, E116, E115, E218, E217, E216, E215). The turnstiles open 90 minutes before kick-off. Fans are advised to be seated well in advance to ensure they don’t miss any of the game. The turnstile entrances for away supporters are H, G and F.
Foodstuffs are allowed in the stadium as long as they fit in a small bag. Large rucksacks will not be permitted, but small rucksacks may be brought into the stadium (as a guide, the maximum size allowed is a 10 liter rucksack, with dimensions of 34cm by 24cm by 11 cm (13.5 by 9.5 by 4.5 inches).
For all larger items such as crutches, please email details to [email protected] with details of the items so that security is informed in advance of the need to bring the items.
All items will be searched upon entering the stadium.
Gtech Community Stadium is fully compliant with the Accessible Stadia Guide and exceeds standards in many areas.
The stadium has accessible seating in all areas of the stadium and wheelchair spaces in the south, east and west stands. Wheelchair spaces have been flexibly designed to allow wheelchair users to sit with assistants, subject to availability. Full details of all facilities can be found in Brantford’s access statement on their club’s website.
Upon arrival, you will find designated accessible turnstiles and a large passenger lift to access all wheelchair spaces, if required.
Headsets and transmitters are available if required and should be pre-booked by emailing Brentford at [email protected]
Brentford welcomes assistance dogs to the stadium. Please inform the Club in advance by contacting [email protected]
All catering counters around the stadium have been lowered to facilitate wheelchair access.
JHere are two changing toilets for those with complex care needs – one in the West Stand and one in the South Stand.
Please be advised to check all chosen travel itineraries before traveling due to unforeseen circumstances which may affect your travel plans.
An extension to the Ultra Low Emission Zone (ULEZ) went into effect on October 25, 2021, and many of the surrounding residential roads are in this zone. You can check the roads that are inside the ULEZ zone and if your vehicle meets the emission standards here. One of the official car parks, Chiswick Park, is located within the ULEZ. Before booking a place here, you should therefore check whether your vehicle meets the emission standards. (Vehicles that fail to meet emission standards will be charged £12.50 per day to drive within the wider ULEZ zone and fines are charged for those who fail to pay this rate).
Brentford’s parking partner, Event Support Team (EST), operates a number of other matchday car parks on its behalf. These must be pre-booked and will be available to book through the website here.
There are a small number of accessible spaces available on-site at the stadium. On-site spaces will be reserved through the Club on a game-by-game basis and charges will apply for these spaces. In addition, the Club will reserve seats for blue badge holders at the former Citroën site on Capital Interchange Way, a short walk from the stadium. Further details and booking information are available via the car park website above – or alternatively by calling EST on 020 8194 0034. Any further details or questions regarding disabled parking can also be emailed to [email protected] or by calling 020 8847 2511 (Option 1) for all inquiries from 9 a.m. to 5 p.m. Monday to Friday.
If you are a blue badge holder, shuttle buses will be operating on matchdays to transport supporters from the Chiswick Park venue and drop them off near the outside entrance on Capital Interchange Way.
Please note that the shuttle will only be able to transport collapsible wheelchairs.
There is a reduced rate of £10.00 for seats reserved for blue badge holders – your blue badge must be clearly displayed in your vehicle.
The shuttle will run every 30 minutes until kickoff. If you need a shuttle schedule or further information, please contact [email protected].
Please be advised to check all travel itineraries before going through the game due to unforeseen travel circumstances.
National Rail will always have the latest information on rail services. You can follow them ahead of your trip via their twitter page @nationalrailenq or via @networkrailMAN.
The nearest station, Kew Bridge, has a South Western Railway train every 15 minutes on Saturday match day (and up to four trains per hour on Sunday), with trains every 15 minutes on weekdays (up to 10 p.m., then every 30 minutes until the last train). Trains to the stadium from central London leave from Waterloo station. Please note that Kew Bridge station is not stepless.
There are also a number of bus routes that serve the stadium, including bus routes 237, 267, 65, H91 and 391.
FAN BEHAVIOR AND SAFETY ANNOUNCEMENT
Anti-Discrimination: Everton Football Club has a zero tolerance stance on any discriminatory behavior and language used to surrender, from or during the game. We are committed and committed to promoting equality and diversity in everything we do. Reminding you of the Clubs ‘All Together Now’ campaign which was launched to promote a ‘Football Family for Everyone’ and we will not stop in our mission to promote equality through the positive power of football.
Possession or use of pyrotechnics: Everton Football Club does not condone the use of pyrotechnics. Any fan caught using them will be prosecuted by the Club and the police. Away Clubs use various techniques to detect the possession and use of pyrotechnics. Anyone found in possession of such items is subject to arrest, which could result in a criminal conviction and subsequent football ban.
Contest Antisocial Behavior: In previous seasons, there has been an increase with a small group of fans involved in anti-social behavior (throwing beer) in Club halls. As a result, the social activity of many other halftime fans is ruined by the actions of the small minority. Such action may result in ejection from the stadium or, in more serious incidents, arrest and subsequent banning from football.
Please continue to enjoy your game day, but we also ask that you consider other supporters and how they will be affected by your behavior. We would like to thank you for your continued support in protecting the reputation of Everton football clubs and improving the matchday experience for all.