Reviewer spills the beans on CarCare To Go (spoiler alert, it’s a happy ending)
I was going to write an article about CarCare To Goa new local auto repair service bringing trust, transparency and convenience to an industry not always known for these characteristics.
Among other things, they offer free door-to-door valet pickup and drop-off, a 12-month/12,000-mile warranty on all work, and $20.22 oil changes for new customers. But then I realized that much better than writing would be to hear a review recently posted on Google by another reader.
I saw an ad for these guys on PoPville and thought I’d give them a try because I needed a new battery. The morning of my appointment, I received a text saying “Hey, we can pick up your car early if you’re ok with that”. Not something you usually hear – so big bonus points right away! Then about an hour later I got a call saying I needed more work than just my battery to replace. Naturally, I of course thought so…however, what followed was super enjoyable. It was a complete walkthrough with videos and the mechanic showing me what was wrong and exactly where it was. Although I decided not to do the job (because the car isn’t worth the amount it would have cost to fix all the problems), I called Roxy back (who I can’t speak highly enough of) and I let her know and she just said “ok” and she understood my reasoning instead of trying to pressure me anyway. This service was amazing and I know it’s a little pricey, but for the convenience and customer service/experience, it’s worth it! I will absolutely use them again in the future and continue to rave about my experience with anyone who asks! —Shannon R.
You can see many more 5 star reviews on their site. Sure, CarCare To Go does more than oil changes. This is a full-service store that does everything from brake pad replacements to the most complicated engine replacements.
You’ll wonder why you took care of your car any other way.