Take 5 Oil Change Scores Highest in JD Power Survey 2022
“We are thrilled to receive top accolades from JD Power, demonstrating that our fast, friendly and simple service model continues to resonate with consumers,” said Danny Rivera, president of Take 5 Oil Change.
CHARLOTTE, NC (PRWEB)
July 20, 2022
Driven Brands (NASDAQ:DRVN), the largest automotive aftermarket company in North America, announced that Take 5 Oil Change® received the highest satisfaction score for a fast oil change for the second consecutive year in the JD Power 2022 US Aftermarket Service Index (ASI) Study.
“We are thrilled to receive top accolades from JD Power, demonstrating that our fast, friendly and simple service model continues to resonate with consumers,” said Danny Rivera, president of Take 5 Oil Change. “This recognition is only possible thanks to our wonderful employees and franchisees; all the credit goes to them.
JD Power’s consumer survey is based on seven important criteria measuring the quality of each company’s offering: ease of scheduling/obtaining a vehicle for service; fairness of fees; courtesy of the service advisor; service advisor performance; service installation; time to complete the service; and the quality of work.
Take 5 Oil Change’s “stay in your car” service is resonating with customers looking for convenience, Rivera added.
By creating a user-friendly and streamlined experience, Take 5 Oil Change is one of the fastest growing brands in the Driven Brands portfolio and a key strategic focus for the company, along with its glassware and car wash businesses.
About Take 5 Oil Change
Established in 1984, Take 5 Oil Change® is a quick oil service featuring a unique drive-thru concept that allows customers to never leave the comfort of their car. The brand offers an oil change service of 10 minutes on average and ancillary services such as air filter replacement, wiper blade changes and coolant exchanges. Take 5 has more than 730 company-owned and franchised service centers across the United States and Canada. Take 5 Oil Change is a member of Driven Brands, North America’s largest automotive service company. For more information, visit http://www.take5oilchange.com.
About Driven Brands
Driven Brands™, headquartered in Charlotte, NC, is North America’s largest automotive service company, providing a range of consumer and commercial automotive needs including paint, collision, glass, vehicle repair, oil changes, car maintenance and washing. Driven Brands is the parent company of some of North America’s leading automotive service companies, including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C® and CARSTAR®. Driven Brands has over 4,500 locations in 15 countries and services over 50 million vehicles annually. The Driven Brands network generates more than $1.6 billion in annual revenue from more than $4.7 billion in system-wide sales. For more information on the power of Driven Brands, visit DrivenBrands.com.
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