This automaker is launching a mobile app for after-sales support in India


Updated: Saturday, November 19, 2022, 1:00 PM [IST]

Kia Motors is very famous for loading its cars with as many features and technologies as possible.

Following this trend, Kia Motors has now launched a new mobile application to further strengthen its after-sales network.

Automaker launches mobile app for after-sales service

This new mobile app is called “MyKia” and the mobile app is currently available for Android and iOS based operating systems. Additionally, the mobile app itself falls under the South Korean automaker’s Omni Channel digitized after-sales initiative called Ownership Programs Online Sales.

In addition, this initiative by Kia Motors is clearly aimed at providing better transparency and flexibility to its customers by allowing them to purchase different service/ownership offers/programs such as extended warranty, accessories, My Convenience and many more. others among the services mentioned above. mobile app.

Automaker launches mobile app for after-sales service

According to Kia Motors, its latest service initiative reflects the company’s customer-centric approach to the Indian automotive market by further improving accessibility to its customers. Additionally, Kia India claims that MyKia (mobile app) is an “industry first” integrated customer communication platform in the country.

The app was launched in March 2022 with the aim of providing a seamless experience for its customer throughout their car ownership journey. This app also integrates sales as the app allows customers to book test drives, receive quotes for the car, get video consultations through Digi-Connect, and even reserve the car.

Along with these features, MyKia mobile app also comes with other notable features such as Kia News, Service Appointments, Service Notifications, Digi Wallet, My Car Dashboard and many more.

Thoughts on the MyKia mobile app

With the introduction of the “MyKia” mobile app, we expect Kia Motors customers to have a much better after-sales experience, as it will better fit into the busy lifestyle of many city car buyers. .

In addition, the success of the MyKia mobile application will also encourage other car manufacturers to make such applications and improve after-sales support overall.

Article published on: Saturday, November 19, 2022, 12:41 p.m. [IST]

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